1. Weigh yourself.

2. Weigh yourself holding each bag of laundry.

3. Subtract your weight and enter the estimated total when placing your order.
   Don’t worry — we confirm the final weight after processing.

Yes. Pickup and delivery are free within 15 miles of Walden, NY. Orders outside this radius may include a small delivery fee.

Delivery Fees by Distance:

• 0–15 miles: Free

• 15–20 miles: $5

• 20–25 miles: $10

• 25–30 miles: $15

• Service is not available beyond 30 miles
  Mileage is calculated from our processing center in Walden, NY.

No problem. You can coordinate pickup details directly with your assigned laundry expert through in-app messaging.
⚠️ A $10 missed pickup fee applies if laundry is unavailable at the scheduled time.